Return Policy

Because sometimes things just don't work out. Look, we get it. Sometimes you buy a planter and realize you don't have the shelf space, or you buy a plant and realize you aren't ready for the commitment. The Gear: Accessories — If your gear arrives and you decide you'd rather live in a boring, plant-free void, you have 30 days from receipt to send it back. The Deal: Full refund to your original payment method or store credit. The Fine Print: You'll likely be on the hook for a processing fee and the return shipping label. Exchanges — Accessories: Want a different color? You have 30 days to swap. We'll settle the price difference, but you'll be responsible for the processing fee and return label. Process — Sign into your account, navigate to the order, select "Return Order", follow the prompts. The "Don't Even Ask" (Exceptions) — Past 30 Days: If you wait longer than a month, store credit might be offered, but don't hold your breath. Sale Items: If you bought it on clearance, it's yours forever. No returns. Discounts: Used a coupon code? If you return the item, that discount doesn't magically follow you to your next order. The Plant Roast Reality Check: "We'll make it right, but try to make up your mind before the 30-day mark. We have plants to roast and Bonsais to obsess over."